Support & ticketing in monday.com

Support and ticketing in monday.com

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Thomas will show how to set up a workflow. He will build with you a support and ticketing board in monday.com. Show you how to set up your intake form and automate receipts with a ticket number. After a while you will get a lot of the same questions, Thomas will go through how to build up a knowledge base for all of your FAQ. Get great tips on what email integrations you can use for best practice.

Talking points

  • Setting up your intake form
  • Generic support and ticketing
  • Automate receipt with ticket number
  • Knowledge base for frequently asked questions
  • Set up a chart view
  • monday.com email integrations

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Basic integration in monday.com
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monday.com is a great all in one work management platform, a great Work OS. But sometimes you want to integrate more than it allows at this moment. You want to be ahead of the curve or do more creative integrations. In this video, Viggo Kalandaridis will go back to the basics with integrations. Follow how Make (formally Integromat) can help you integrate (almost) anything you want into your monday.com account. Join our free webinar Basic integrations with Make in monday.com

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